You’ve made your very first sale? Congrats! Now it’s time to get the item to your buyer. Our system will automatically send you a shipping label for you to print, just ensure that your profile information in your original email/listing is accurate. If you didn’t get the label or can’t find the email, that’s no problem. Ask for another one here.
Now that you’ve made a sale and located your shipping label, you’ll have to package your item. Make sure that you package your item with care. You want to make sure that it gets to the buyer in pristine condition so it isn't returned.
We send most packages through USPS Priority Mail, so make sure you use a Priority Mail box or envelope or another sturdy box you might have around the house. Just be sure you don’t get a USPS box that says “Flat Rate” on it, as it’s a separate class of mail than just Priority Mail. Using a Flat Rate box could cause delays and your buyer might not receive the package. Pro tip: you can order the correct boxes directly from USPS.com for free!
Check the label we send you carefully - sometimes we use UPS Ground shipping. If so, DO NOT use a postal service Priority Mail envelope or box - instead use your own packaging.
Now that you have your package ready to go, securely tape the shipping label to the box and either take it to your local US Post Office or UPS Store. Once the USPS or UPS have received the package, it is scanned into our system. It’s that easy!
Once the buyer receives your package and has accepted the item, your earnings will be sent to you via PayPal or fee-free via a check. Buyers have up to three days to accept the item and after that, the funds are automatically released to you, the seller.
Remember, we take a commission for each sale, which is used to ensure credit card safety and provide support from us to help create a fun, safe and ever-improving platform for buyers and sellers. For every sale over $15 that is made, you keep 75% of your sale. For any order under $15, there is a flat commision fee of $3.00. When you list an item, we make sure you know exactly what you’re making.
Whether you missed a step or have a question about a particular transaction, be sure to reach out to us here so someone can work with you directly.